Latest problem

Our latest problem that a customer contacted us about was because after not using the trolley for a while and then trying it, nothing happened !!! Unfortunately the battery had already been disposed of so when we connected another battery up to try the trolley it 'suddenly' worked... After close inspection of all wiring and switch, there were no issues and on the running test still no problems. The result is that the battery was at fault but we couldn't test it so had to presume, also the customer had mislaid their charger and so this couldn't be checked either. 

Please keep all items if your trolley isn't working until it has had a proper diagnosis and items eliminated so that they can then be disposed of as definite fault.