Batteries

Recently we have had customers in with problems with their batteries, either they are not lasting a full round or not working at all. We have to explain that it's not always the battery that was at fault as sometimes the charger could be the culprit so don't go out buying a new battery with out checking first. Secondly think about the price you are paying for that battery if do do and get one, is it really cheap ! As like most things you get what you pay for, Is it up to the job ? Is it suitable for golf trolleys ? What about after sales care ? The warranty ? We only sell batteries that are purpose made for electric golf trolleys and similar motorized vehicles and you have a place to come back to should you have any queries, so no hassle posting anything or waiting in for a parcel and along with that we can have a look at your charger and give you our expert opinion.
So for now bear these things in mind and feel free to come in and ask any questions.

GTG

Battery

Today the phone rang with a customer who had a problem with two batteries that were intermittently losing power, They went on to add that they also had two chargers. They advised that either battery would have been charged with either charger as they did not keep them in specific pairs.

We requested that they bring in all the items for testing which resulted in:

One battery and one charger being faulty

The other battery and charger were ok.

We always recommend that if you have two batteries and two compatible chargers then keep them in designated pairs like colour coding them or labelling.  If battery faults arise in the future then you will know which pair are at fault and require testing.

GTG